ATTENTION: Several of our members have recieved phone calls from someone claiming to be from FDLCU's Fraud Department. The caller is asking for debit card information. If you recieve a call, please do not answer any account-specific questions. Please call us directly at (920) 921-1123 to verify that we are trying to reach you.

Full-Time Receptionist

Your mission – should you choose to accept it – will be to greet members and guests with a smile, answer incoming calls and route them to the required specialists, assist members with basic transactions, give guidance on using the lobby coin machine, distribute mail, and assist with other Credit Union projects.

Person holding money

Fond du Lac Credit Union has been providing financial services to members since 1954. While many businesses have gone to automated phone systems, for us it’s a priority to have a “real person” be the first point of contact when people call. We believe people like to talk to people.

What we need from you:

  • A smiling face
  • An outgoing personality
  • A great attitude
  • Patience and empathy
  • And at least one year of experience answering a multi-line phone system. (Customer service experience in a retail or financial environment would be great & general office skills including Microsoft Word, Excel, Outlook and Teams would be a definite plus.) 

Please e-mail your resume to Lorri Heimbach at lorrih@fdlcu.com for consideration.