⚠️ Scam Alert: We’ve been made aware that some of our members are receiving fraudulent text messages posing as Shazam fraud alerts. If you receive a suspicious message or follow-up calls asking for account information, do not respond or provide details. Instead, contact us directly so we can verify and assist you.

Keeping your accounts safe isn’t just about technology — it’s about people. And at Fond du Lac Credit Union, our team is your first line of defense. Every time you interact with us, it’s an opportunity for our staff to notice something unusual, offer guidance, and help keep your finances secure.

We Know You

Because we know our members personally, we can quickly spot when something seems off. Whether it’s a new request, a suspicious call, or a transaction that doesn’t match your usual pattern, we can ask the right questions to help prevent fraud before it starts.

Always Learning, Always Alert

Our team stays sharp by regularly training and keeping up with the latest scams — from phishing attempts to local fraud trends. We bring that knowledge to every conversation, so we can educate and protect our members whenever something pops up in the community.

We Speak Up

Our staff doesn’t just process transactions — they notice, listen, and take action. If something feels off, they speak up. That care and attentiveness can make all the difference in keeping you safe from scams, identity theft, or fraud.

Working Together

Keeping your money safe is a team effort. By talking with you, sharing tips, and pointing out warning signs, we help you stay informed and cautious. Together, we make a stronger line of defense.

Your Community, Your Protection

At Fond du Lac Credit Union, you’re more than an account — you’re a member we know, value, and genuinely care about. Our team members aren’t just behind the counter; they’re advocates, advisors, and trusted partners committed to helping you stay safe.

Learn More About Fraud Prevention

Want to learn more about protecting yourself? Check out our Fraud Prevention page to get tips on spotting scams, recognizing red flags, and reporting fraud.